Jobs and Vacancies in Asaba, Nigeria

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Ciuci Consulting Ltd

CLOSED

Front Desk Officer - Asaba

Asaba, Nigeria

Ciuci Consulting Ltd

CLOSED

Billing Officer - Asaba

Asaba, Nigeria

Ciuci Consulting Ltd

CLOSED

Contact Centre Agent / Supervisor - Asaba

Asaba, Nigeria

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Fairmoney Nigeria

CLOSED

Aggregator Manager - Delta

Asaba, Nigeria

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Fuzu

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Front Desk Officer - Asaba

Closing: Apr 17, 2024

This position has expired

Published: Apr 4, 2024 (24 days ago)

Job Requirements

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Work experience:

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Job Summary

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Requirements
  • Interested candidates should possess a Bachelor's Degree.
  • Must have a minimum of 3 years post NYSC experience in customer service, and marketing in the medical field.
  • Must have experience as a customer service officer in the medical field
  • Must have work experience in a health care facility.
Responsibilities
Requirements
  • Interested candidates should possess a Bachelor's Degree.
  • Must have a minimum of 3 years post NYSC experience in customer service, and marketing in the medical field.
  • Must have experience as a customer service officer in the medical field
  • Must have work experience in a health care facility.
  • Serves as the first point of contact in the facility.
  • Greet patients as they arrive and assist with their check-in process.
  • Assisting patients with filling out forms and ensuring that their medical records are up to date
  • Building and maintaining good relationships with customers.
  • Resolving customer complaints quickly and efficiently in a professional and courteous manner.
  • Answering phone calls and responding to emails or messages from patients.
  • Scheduling appointments for patients and ensuring that the schedule is organized and running smoothly.
  • Keeping customers updated on the latest services in order to increase patronage.
  • Applying initiative to attend to new and follow-up patients and regulate activities relating to patients’ welfare.
  • Coordinating with medical staff to ensure that patients are seen in a timely manner and their needs are met.
  • Monitoring of clients throughout their stay within the facility.
  • Taking care of all matters related to clients from their arrival to their exit.

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